Table of contents
A Modern Medical Collection Agency
A Medical Collection Agency isn’t deserving of its 1980’s stigma as a smoke-filled call center, with debt collectors arguing on the phone about some medical bills. It is true that phone calls still take place; however, advances in technology have evolved the modern medical collection agency into a data-driven company. Long gone are the days of spreadsheets and autodialers, most current day collection firms are managed with state of the art software. In order to effectively manage a modern collection agency, an analytical mindset is a must. In Conclusion, technology has radically changed the medical debt collection space. What are these technologies and how do they help the collection agencies collect more.
In the long history of humankind, those who learned to collaborate and improvise most effectively have prevailed- Charles Darwin
Healthcare Debt Collection Technology
What Types of Services Do They Offer
Healthcare debt collection firms offer the following services:
- Medical Debt Collection
- Accounts Receivable Management
- Paid to Patient Insurance Claim Recovery
- Consumer Collections
What to look for in a Healthcare Debt Collection firm
Most firms are registered with either the ACA International or state-level organizations like the California Association of Collectors. The websites of these associations list registered collection firms. The goal of these organizations is to provide information on the ethical handling of collections on consumers. It’s important to check that your state doesn’t have any collection-specific laws and requirements, which can be found here. One of the most important aspects to look for in a healthcare debt collection firm is their ability to report. Good reporting is the staple of collections so you know where your money is.
Please see my other related articles which you may be interested in: